Airscanner is a platform designed to help you find the best flight tickets. Here’s how it works:1. Open the Airscanner app or website, enter your destination and travel dates, and we’ll search across multiple airlines and agencies to find the most suitable options for you.;2. Choose your preferred ticket and click “Buy.” You’ll be redirected to the seller’s website, where you can enter your passenger details and finalize the purchase.<br>3. Once the payment is complete, the seller will send you an itinerary receipt via email.;4. That’s it—you’re all set for your trip!;Airscanner doesn’t store tickets or charge any commission. We display the exact prices provided by airlines and agencies. After purchase, you can manage your ticket (e.g., refunds, exchanges, or updates) directly through your account on the seller’s website. Please note that Airscanner cannot make changes to your ticket—you’ll need to contact the seller for any modifications. The seller’s details can be found in your itinerary receipt or payment confirmation.
Choose your departure and destination cities. => Pick your travel dates by tapping “Departure” or “Return” to open the calendar. => If you’re booking a one-way trip, select “I don’t need a return ticket.” => On the right side, specify the number of passengers: adults, children (ages 2 to 12), and infants (under 2). => You can also choose your preferred cabin class: Economy, Comfort, Business, or First Class. => Check the “Open” box if needed. => Once everything’s set, hit the large “Search flights” button to proceed!
To search for tickets that include baggage, use the filter on the main page. Enter your destinations and travel dates, then toggle the “With baggage only” slider. In the app, you can apply filters and select the desired option under the ‘Baggage’ tab. If the seller has provided baggage weight allowances, this information will be displayed on the ticket card. If not, we’ll indicate that baggage is included, and you’ll see the specific size and weight details during the booking process. You can also add baggage directly on the ticket card or at the booking stage on the seller’s website, where you’ll be redirected to complete your purchase.
To search for tickets that include baggage, use the filter on the main page. Enter your destinations and travel dates, then toggle the “With baggage only” slider. In the app, you can apply filters and select the desired option under the ‘Baggage’ tab. If the seller has provided baggage weight allowances, this information will be displayed on the ticket card. If not, we’ll indicate that baggage is included, and you’ll see the specific size and weight details during the booking process. You can also add baggage directly on the ticket card or at the booking stage on the seller’s website, where you’ll be redirected to complete your purchase.
Pets can travel in the cabin, heated baggage compartment, or as cargo for larger animals. The cost depends on the pet’s weight and carrier size. Airlines typically allow cats, dogs, and small birds in the cabin if they fit under the seat. Check the airline’s pet policy for size, breed, weight, and age restrictions before booking.Contact the airline immediately after booking to arrange pet travel, providing details like species, weight (including the carrier), and carrier size. Confirm your pet’s reservation, as each flight has limits on animals. Some airlines have breed-specific restrictions, so clarify these in advance.Ensure your pet’s vaccinations and microchip are up-to-date and gather required documents. Vaccinations should be done at least a month before the flight if not already up-to-date. Get a suitable carrier and acclimate your pet to it early. Attach a tag with contact details, flight information, and your pet’s name.Arrive at the airport 3 hours before departure for check-in, as online check-in is unavailable for pets. For international flights, you’ll go through veterinary control. Avoid feeding your pet on travel day and consult a vet before using sedatives.
If you’ve already checked in online and are traveling with only carry-on baggage, you can arrive at the airport approximately 1.5 hours before your flight. However, if you haven’t checked in yet, it’s best to arrive around 2.5 hours before departure. This will give you plenty of time to locate your flight on the departure board, find the correct check-in desk, and complete the check-in process. Even if you’ve checked in online but are flying with checked baggage, the same recommendation applies—arrive 2.5 hours early to ensure a smooth experience.
The seller usually sends the itinerary receipt (ticket) via email within 3 hours. If it’s not in your inbox, check the Spam folder.If it’s not there, you may have mistyped your email address. Contact the seller to have the ticket sent to the correct address. You can also check your online banking receipt or SMS for the seller’s name, then reach out to them with your booking details.If you still need help, contact us via the “Contact Us” section below, providing your situation and a screenshot of your payment confirmation. We’ll respond promptly.
Refunds or ticket exchanges depend on your fare type and the airline’s rules. Some fares allow full/partial refunds or exchanges (free or for a fee), while others don’t permit changes. Check your ticket for the seller’s name and contact them for details.If you miss your flight:If you’re not at the airport, call the airline immediately.If you’re at the airport, speak to airline staff or contact the seller for a refund/exchange (additional fees may apply).If you’re too ill to fly: Contact the seller. Some fares allow date changes or refunds—check your ticket for fare details.For assistance, message us via the “Contact Us” section below. Include your ticket (found in your booking email, usually sent within 3 hours) and describe your situation.
Contact the seller to correct any mistakes. Find the seller’s name on your ticket or in your payment confirmation. They’ll inform you of any costs based on the airline’s fares, and an additional fee may apply. How to contact the seller: Enter the airline/agency name to view their contact details. If you need help, message us via the “Contact Us” section below. Include your ticket (sent to your booking email within 3 hours) and describe the issue.
Check-in typically opens 24 hours before the flight and closes 40 minutes prior. You’ll receive an email with a link to check in online. If not, visit the airline’s website and follow the instructions in the ‘Online check-in’ section.
You can add baggage during booking on the seller’s website or via the ticket card toggle.Already booked? Use the “Only including baggage” filter when searching for flights, or add baggage through the airline’s website or call center with your booking number and last name. If the airline can't assist, contact the seller listed on your itinerary.Baggage at the airport can be more expensive than adding in advance.For one passenger, search on Aviasales with and without baggage (for adults 12+). Or, buy a carry-on ticket and add checked baggage later.Check your itinerary or the airline's website for baggage limits. Special arrangements are needed for oversized baggage.Prohibited items: explosives, flammable substances, weapons, lithium-ion batteries, and certain chemicals. Check destination country rules for customs restrictions.Carry-on: Liquids over 100ml aren’t allowed (except duty-free and baby food). Sharp objects, aerosols, and sports gear must go in checked baggage.For medical items, check customs rules and carry documentation.For specific questions, visit the airline’s website or contact support.
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